Tuesday, July 7, 2020 | 11:30 AM1:30 PM

ABC VA Lunch & Learn: Communicating When in Crisis


Crisis communications is often ignored or limited in a company’s mind with the belief, “that would never happen to us”. Unfortunately, there are all kinds of situations, the most recent coronavirus as an example, which can damage reputation or turn minimal disturbances into major chaos! This virtual session will assist you to develop or revise a strategic crisis communications plan and provide awareness and techniques for teams, media, and all other stakeholders.

You will…

  • Become more aware of the impact of crisis communications on standard practices and operations
  • Understand key elements and strategies for crisis communications planning
  • Develop techniques and processes for messaging to maintain productivity and credibility

Instructor: Susan Long-Molnar

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